Conrad receives a long-awaited call when a heart becomes available for a patient in desperate need of a transplant, but when the plans are derailed, Conrad risks everything to make matters right.
A blackout forces the staff to treat their patients without the aid of technology; Conrad and Devon go against Bell's order to stop accepting new patients; Austin and Mina need to perform heart surgery.
Conrad goes to extreme lengths to save Nic, Micah returns to hospital with major heart complications, and Dr Bell's alliance with Lane is tested.
Nic and Conrad admit a homeless Jane Doe; Devon and Irving gain some surprisingly good advice from a male escort under their care; Micah falls harder for Mina.
Devon's relationship doubts accumulate as his big wedding day arrives; Julian makes an uncomfortable discovery.