Tanya, Cindy, Floriane and Simon talk about the trauma of the first few hours following their accident. They talk about the anguish that their family went through as they hung between life and death, suffering from serious burns to their bodies. For the first time, Tanya returns to the spot where her assault took place.

When they wake up in the hospital, victims live with great pain and have to deal with a face that might never be the same. Ian Fabi, from the Entraide Grands Brûlés Organization, explains how care works at the burn unit. Victims have to be put into an artificial coma to control pain levels that would otherwise be intolerable.

The skin graft process is long and painful. After such surgery, rehabilitation can be just as difficult. Learning to live with a new face is a long battle.

Tanya and her brother go over the arduous legal process she had to go through against her aggressor. Francis and his mother meet the firefighters who saved his life. Florianne and her cousin talk about the positive impact her loved ones had on her healing. Simon pays tribute to his family, his friends and his doctor.

Cindy removes her bandages, a very intimate gesture for her. Thanks to the love from the future father of her children, Tanya has accepted her new face and her new body. Simon admits not having much self-confidence and being sceptical when a girl shows interest in him. Florianne starts noticing the looks that boys give her.

Florianne feels guilty that she robbed her brother of his childhood because of the care that she needed. Francis and Florianne’s mothers talk about their respective separations, which happened after the accidents. Tanya opens up about the importance of being surrounded by people who lived through similar experiences.