After a year and a half of closures, the family-run Hastings Hotels, a luxurious hotel chain, reopen their doors; staff prepares to welcome back guests, but the group lost over £16 million in 2021.

The team from Northern Ireland's biggest family-run luxury hotel chain continues their efforts to win back business; in Co. Down at the Slieve Donard Resort and Spa, Eugene is busier than ever with a boom in post pandemic weddings.

There's a sense of optimism in the air at Northern Ireland's biggest family hotel group; new ventures designed to claw back the £16 million losses suffered during the pandemic begin to pay off, but there's still a long way to go.

The long-established Culloden Hotel has a five-star reputation to maintain; new general manager Andy and his overstretched team are under pressure to keep guests happy.

It's peak season and bookings are up, but the hotels are short-staffed; a recruitment drive gets underway in an attempt to plug the gaps; new manager Andy welcomes Chelsea FC to his hotel; Chef Kyle risks running out of food.

One city center hotel team has to deal with two contrasting events over the same weekend, including an international boxing ringside supper and the annual Miss Northern Ireland pageant.