Much to Bell's dismay, Nic and Conrad decide to admit a homeless Jane Doe, whom they suspect was dumped off by another hospital during Chastain's big Charity Ball.
Conrad receives the call he's been waiting for when a heart becomes available for a patient who has been on the transplant list for two years. After a file goes missing, Nic grows suspicious of one of the doctors.
Bell grows frustrated when Conrad's dad and new chairman of the board requests Conrad's input in his discussions about hospital expenses. A sharp and sophisticated medical device representative tries to promote her costly products.
In a final and drastic attempt to save Nic, Conrad calls in a favour from the one person he promised he never would. Micah is rushed back to Chastain with major heart complications.
A blackout requires staff to treat patients without technology, so Bell orders the staff to stop accepting new patients. Conrad and Devon go against the mandate to help a child, and Mina and Austin must perform heart surgery.
