Bell grows frustrated when Conrad's dad and new chairman of the board requests Conrad's input in his discussions about hospital expenses. A sharp and sophisticated medical device representative tries to promote her costly products.
Conrad receives the call he's been waiting for when a heart becomes available for a patient who has been on the transplant list for two years. After a file goes missing, Nic grows suspicious of one of the doctors.
Much to Bell's dismay, Nic and Conrad decide to admit a homeless Jane Doe, whom they suspect was dumped off by another hospital during Chastain's big Charity Ball.
Conrad goes head-to-head with Bell after he recommends a risky medical device. Meanwhile, Mina and Austin grow closer together, and Dr Hunter returns.
A blackout requires staff to treat patients without technology, so Bell orders the staff to stop accepting new patients. Conrad and Devon go against the mandate to help a child, and Mina and Austin must perform heart surgery.
