After a series of unsuccessful relationships, Ann makes a decision; Ben asks Tom, Chris and Ron to help him select a caterer for the wedding; April has to complete one of Leslie's tasks.
When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship; Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems; Jonah tries to convince Sandra to value herself.
When gamers invade Cloud 9 for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game; Mateo helps Garrett make a good impression on one of his heroes.
The storewide heater malfunction magnifies angry tensions between Amy, Jonah and the back warehouse employees after both sides refuse to clean up a spill. Meanwhile, Dina and Garrett find a way to pass the time and Cheyenne helps Glenn through an existential crisis as he tries to fix the heater himself.
Schmidt tutors Jess in the not-so-fine-art of dating via mobile apps. Meanwhile, Winston is desperate to make a good impression on his fellow police cadets, which backfires when Nick, Coach and Cece show up at a party thrown by fellow officers.