S1, E1: When Naomi Shaffer gets kidnapped in South Africa on business, Dominic King, a kidnap and ransom negotiator, is responsible for bringing her home. With the help of his colleagues, Dominic quickly establishes that the kidnappers are amateur street kids and out of their depth. Haunted by memories of his previous negotiation failing, he is keen to secure Naomi's swift release. Despite having to leave his family again so soon, he flies to Cape Town to appease the kidnappers' demand by promising $100,000 in cash. Everything seems to be going smoothly but at the handover things go horribly wrong.