Located in the very heart of Knightsbridge, London, the Mandarin Oriental Hyde Park hotel is renowned as one of the world's most exclusive hotels. During its busiest season from July to September, the hotel sees all manner of high-profile clientele, ranging from celebrities to the ultra-rich, and even royalty. This programme follows the staff at this high-profile accommodation as they cater to their elite guests and their every whim, showing what it takes to maintain the ultimate standards of poise and prestige for high-society weddings, hosting wealthy families on their holidays, and celebrity events.