Switchboard operator Frank struggles to contain his feelings for co-worker Linda, but when ex-employee Terry rolls up and sweeps Linda off her feet, Frank's emotional persona changes.

When septuagenarian Ronnie is told he can't drive anymore, it is his worst nightmare, but he offers to give his neighbor Helen driving lessons.

When Hayley's 16-year-old daughter Ruby comes flying in from school in tears, it is up to Hayley's friend Mel to explain that the situation is more serious than teenage drama.

Angela loves her boyfriend, Danny, but feels she must decline if he asks her to marry him since she cares for her alcoholic dad.

John has always hated confrontations, so when the builders at the bottom of his road need to work on the same Sunday his wife, Sarah, has asked her parents round for lunch, and she asks him to have a word, it's his worst nightmare.

On Mati's 18th birthday, he discovers that his leave to remain in the country has been declined.

Clare's son is going on holiday with his girlfriend, so she steals his passport to stop him leaving.

Painter and decorator JJ finds love letters in his wife's wardrobe. Unable to read the letters himself, he seeks the help of his daughter's teacher to learn to read. As the secrets come to light, JJ must tell the truth to save his marriage.

Valerie has always found reading and writing to be difficult, so when she gets a chance to interview at a pharmacy, she doubts she will receive the position. Though desperate for a way to provide a better life for her kids, Valerie worries she will never be good enough to hold down the job.

After a tragic accident, Sam loses his ability to read and write. He is determined to keep his loss a secret and recruits the help of his girlfriend Naomi to try to recover his abilities so that he can begin his dream job as a teacher.

10-year-old Megan and Kathleen are good friends and neighbors, but when Megan asks Kathleen to read a story with her for her school's Christmas show, Kathleen's insecurities about her reading skills may threaten their friendship.