After a mix-up in the Emergency Room causes Conrad to deliver a death notification to the wrong family, he sets out to fix it. Nic struggles to find the records of a patient under Lane's care.
When Nic finds herself under investigation in Lily's death, Conrad comes to her defence, but ends up making the situation worse. During a routine surgery, Bell's patient accidentally catches fire.
Meet Pam Hupp, Betsy Faria's close friend and the last person to see her alive after dropping Betsy off at home on the night of her murder. Betsy's husband, Russ Faria, makes a distraught call to 9-1-1.
Pam becomes a source of support not just for Betsy's family, but for law enforcement and District Attorney Leah Askey as they build their case. Russ hires Joel Schwartz, a top criminal defence attorney from St. Louis.
Pam goes to shocking and absurd extremes to extricate herself from the web of lies she has spun. Some measure of justice, redemption and hope is finally found.