When Cloud 9's spokesman is accused of a heinous crime, Glenn (Mark McKinney) worries that he doesn't know enough about his employees and Dina (Lauren Ash) exploits his concerns by carrying out storewide drug testing. Meanwhile, Amy (America Ferrera) and Jonah (Ben Feldman) have a fun, flirty day avoiding work and daring each other with a series of pranks; Cheyenne (Nichole Bloom) can't stop talking about her baby, which annoys Garrett (Colton Dunn); and Mateo (Nico Santos) continues to look for romance in his ambiguous relationship with Jeff (recurring guest star Michael Bunin).
Much to Amy's (America Ferrera) dismay, Glenn (Mark McKinney) hires Amy's husband, Adam (guest star Ryan Gaul), for some extra help, exposing her in ways in which she is not prepared. Frustrated with the lazy, noncommittal temps, Jonah (Ben Feldman) and Garrett (Colton Dunn) start an employee draft to place bets on who will quit first while Glenn tries to find the perfect person to play Santa at the store for Christmas.
Amy (America Ferrera) finds herself caught in the middle of a conflict between Cheyenne (Nichole Bloom) and her ex-convict mom, Brandi. Meanwhile, a personal agreement between Glenn (Mark McKinney) and Dina (Lauren Ash) gets heated when Glenn brings in a lawyer. And when Jonah (Ben Feldman) finds out that Kelly believes in angels, Garrett's (Colton Dunn) perfect weekend plans of having the apartment to himself are threatened.
When Mateo (Nico Santos) gets injured, Jonah (Ben Feldman) tries to help him avoid Cloud 9 compensation for fear of his immigration status being revealed. Meanwhile, Amy (America Ferrera) attempts to convince everyone that she likes Kelly (Kelly Stables).
After Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic racism in the store, with Garrett leading the charge. Glenn desperately tries to right the store's wrongs, in misguided ways.
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