Jessica Miesel

On his first day as an intern, an idealistic Dr Devon Pravesh faces the harsh realities of medical care. Resident Conrad Hawkins teaches him unconventional methods for treating patients.

An old army buddy and fellow surgeon visits Conrad at the hospital. Meanwhile, the team is put to the test when they have to save the life of an uninsured and undocumented patient.

Conrad receives the call he's been waiting for when a heart becomes available for a patient who has been on the transplant list for two years. After a file goes missing, Nic grows suspicious of one of the doctors.

Three concurrent surgeries at the hospital push its staff to the limits. Determined to ease the pressure, Nic requests Jude for one of the operations, making Conrad jealous.

A blackout requires staff to treat patients without technology, so Bell orders the staff to stop accepting new patients. Conrad and Devon go against the mandate to help a child, and Mina and Austin must perform heart surgery.

After a mix-up in the Emergency Room causes Conrad to deliver a death notification to the wrong family, he sets out to fix it. Nic struggles to find the records of a patient under Lane's care.