Andrew Bilgore

Ross fails to impress his girlfriend's father, who proves tricky to get on with; Phoebe makes Chandler and Monica paranoid by chronicling their every move in a supposedly fictional book she is writing.

Rachel must hire an assistant and agonises over whether to hire an efficient, experienced woman, or sexy, young Tag Jones. Ignoring her friends' advice, she hires Tag and soon regrets it. To make matters worse, Tag is attracted to Phoebe.

Cristina and Preston have philosophical differences over a young boy who needs a heart transplant; the interns help Alex prepare for his exam re-sit; Meredith reminds Izzie about the true meaning of Christmas.

The team looks into the murder of a Marine major after human remains are found at a construction site, the officer believed to have died in the 9/11 attack on the Pentagon; a personal history with the victim drives Gibbs on.

Will holds the winning raffle ticket at Uncle Philip's political fund-raising event.

Shawn and Virna encourage Chet to get an honest job, but Shawn is humiliated when his father becomes the school's janitor.