Annie Sertich

During the coronavirus pandemic, Amy and Jonah try to bring order to the chaos in Cloud 9 while being pulled in multiple directions; the employees learn what it means to be "heroes" while Amy and Jonah's impending move to California looms large.

Larry and Jeff deny the Greenes' dog Oscar his last meal; Larry has a confrontation in a buffet line and takes a trip away from LA when an alibi fails.

When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship; Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems; Jonah tries to convince Sandra to value herself.

The Butlers and Johnsons are rattled in different ways after an earthquake strikes; Dave goes to extremes trying to prepare his family for the next earthquake.

Erlich's publicity success ends up with Richard in a moral quandary. Dinesh's video chat app gains momentum, Laurie prepares to jump ship, and Gavin's comeback at Hooli is threatened.

Erlich prepares for a huge launch party for his new partnership with Big Head; Richard dates a coder who inexplicably uses spaces over tabs.