Colette pines for her coworker Noa while enduring teasing from colleagues Gregg, Vic and Ceci; new manager Barb rallies the crew to save their branch from government shutdown.

When the insanity at the DMV causes a new hire to quit, Colette worries Noa will follow and tries to make things better; employees and customers struggle through a sweltering day with a barely functional air conditioner.

Colette is tasked with giving Noa his driving test; Ceci helps Barb get camera-ready for her new manager portrait.

When Colette runs into an old friend at the DMV, she pretends to be a fellow customer rather than an employee in order to save face.