On New Year's Eve, Sydney's Harbour Bridge is having the most ambitious repair of the bridge's rail corridor; a lightning strike destroys a signal box, bringing trains to a standstill and leaving thousands of passengers stranded.

Customer service attendant Nasser offers an insight into working at Central Station, and a woman faints onto someone on the platform, causing them both to fall onto the side of a train.

A man tragically takes his own life at Lidcombe station. Rail staff deal with the sad loss of life while also handling the impact on passengers and the network.

In a 48 hour period, over 300 millimetres of drenching rain falls on the city of Sydney, causing chaos on the rail network.

A ceremony takes place to mark the anniversary of Australia's 1977 train disaster, reminding Australians how much safer the network has become from the lessons learned on that day.

While on night shift for the Sydney rail network, one employee watches over the platform that services Kings Cross station.