A couple discover that their defaulting tenant has been using their property to scam students out of deposits. In south London, the housing team from Lewisham Council investigate dire conditions endured by tenants in a cramped, cold flat.

A landlord hires expert assistance to evict a violent tenant. Another tenant tries to get the landlord to take responsibility for the poor conditions in the flat.

Franc has been renting out his North London property for six years without a problem, but when the rent stops arriving the new tenant says it is because that boiler is faulty. A Peterborough renter deals with mould in his flat.

Margaret tries to get the 20,000 pounds she is owed from a letting agent. Stavros and Emily discover squatters in their house and Peterborough council find 12 people crammed into a category-one fire hazard house.

A landlord over the moon when a couple with a baby comes to stay crashes back to earth when he discovers they are subletting. A couple who invests in a community centre for children are aghast when squatters move in.

After his tenants refuse to move out, a landlord starts extensive building work around them. Another landlord tries to recover 30,000 pounds in unpaid rent through the courts.