Fashion mogul Will Drake brings couture to the Hotel Cortez. A model catches The Countess's eye. John learns about the hotel's sadistic first owner.
Alex is pushed to her breaking point after Scarlett stirs up memories of Holden. Donovan is targeted by a dangerous rival of The Countess.
Iris and Liz oversee a new era at the Cortez; John and Alex struggle to adapt to life outside the hotel.
