Determined, aspiring negotiator Maxine Carlson jumps into a tense crisis and hostage negotiation run by top expert Eric Beaumont. Hoping to join his skilled team, she shares key info that helps resolve the crisis. Eric allows her to join them for a dangerous kidnapping case in Denver but she harbors a secret that could jeopardize the investigation. The team races to save the missing child from its captors, but uncovers a mystery that has plagued the family for eight years.

Eric and the team must save the life and sporting dreams of up-and-coming baseball player in Louisville, Kentucky, whose survival hinges on Eric negotiating for a bone marrow match that is being ransomed for $5 million.

A special client calls Eric and his team to New York to negotiate a casualty-free resolution during a bank heist. When the robbers refuse to negotiate, the team convinces a timid security guard to help. But the case takes a surprising turn as they discover the robbers have no plan to escape and find a conspiracy that reaches to the wealthy and powerful. Meanwhile, Maxine gets a troubling text.

When the life of an auto-tech company’s chief engineer is threatened, the team is called to Seattle, Washington to help. They find themselves targeted by a paranoid ex-civil servant Joe Morris and must work for the engineer’s safe return.

Eric’s old mentor Freddie Woods brings the team to upstate New York to negotiate with an unlikely domestic terrorist who poses an imminent threat.

Eric and the team are called in by anxious parents when their heavily pregnant surrogate, Celina, goes missing in Nice, France. Eric must negotiate not just with Celina’s vengeful ex, but with the couple who hired him, and they are not who they appear to be.