Kelly Schumann

On the fifth season premiere, Jane tries to decipher Red John’s connection with Lorelei Martins (guest star EMMANUELLE CHRIQUI) while the CBI team is forced to partner with an FBI squad – including Agent Gabe Mancini (guest star IVAN SERGEI) and Senior Agent Alexa Schultz (guest star POLLY WALKER) – to solve the murder of a hotel employee.

When the company's spokesperson is accused of a crime, Glenn begins to worry he should know more about his employees; Amy and Jonah play pranks on each other; Cheyenne annoys Garrett with her baby talk.

When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship; Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems; Jonah tries to convince Sandra to value herself.

Jeff lets the employees know that Rex, a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's past. Amy and Garrett are delighted to hear Rex's stories about Jonah. Meanwhile, Mateo is stunned to learn of rumors that Jeff is in a relationship with an employee. Dina must retaliate against a snitch and Cheyenne tries to take advantage of the discounted "Halo" products.

A new patient claiming to be Anne Frank exposes Arden’s past. Kit learns why Grace was admitted to Briarcliff.