Nicole Dele

Jeff lets the employees know that Rex, a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's past. Amy and Garrett are delighted to hear Rex's stories about Jonah. Meanwhile, Mateo is stunned to learn of rumors that Jeff is in a relationship with an employee. Dina must retaliate against a snitch and Cheyenne tries to take advantage of the discounted "Halo" products.

Catherine's day off with her granddaughter gets interrupted when a woman wakes up from a four-year coma and remembers details from the night her sister died.

Let Your Hair Down. After a teacher tells Rainbow to make sure her hair is neat for picture day, she becomes self-conscious and begins a complicated relationship with her hair.

The DiMeo plan to avoid another horrible Thanksgiving with Jimmy’s brother’s family backfires when they invite themselves over to celebrate. While Kenneth and Ray destroy the turkey, the rest of the family creates a game, checking off the various instances of annoyance their relatives are known for. When Jimmy and his brother Billy decide to take their competition to the streets, the family discovers that Billy’s family is not as perfect as it seems.