Owner Gustavo "Gus" Fring explains proper employee behavior at Los Pollos Hermanos where someone is always watching.

Gus provides instruction in techniques for cleaning up messages and keeping a restaurant neat.

Gus outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Gustavo "Gus" Fring explains how to properly handle dissatisfied customers.

Gus explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

Gustavo "Gus" Fring shares strategies to curb the theft of his addictive products.