After finding feces on a lounge chair, Nurse DiDi receives conflicting orders from her co-workers.

A new supervising nurse arrives at Billy Barnes; Nurse Dawn and Patsy start off on the wrong foot.

Patsy files a grievance against DiDi; a gentleman caller sends shock waves through the ward.

The staff deals with a homeless woman; Dr. James implements a new exercise program.

A night shift is turned upside down by a new patient and some drunken visitors.

Phyllis' mother's condition vacillates; Jenna attempts to get Dr. Stickley to make concessions.