Denitra Isler

After a mix-up in the ER causes Conrad to deliver a death notification to the wrong family, he sets out to fix it; Nic struggles to find a patient's records; Devon forms a bond with an elderly patient.

When Nic finds herself under investigation in Lily's death, Conrad comes to her defense; Bell's patient accidentally catches fire; Devon deals with a series of ER patients, including a hypochondriac who he fears could end up under Lane's care.

Conrad goes head-to-head with Bell after he recommends a risky medical device; Nic fears Conrad is getting overly attached to a patient; Mina and Austin grow closer while working on a difficult heart transplant; Devon embarks on a very difficult day.

A blackout requires the staff to treat their patients without the help of any technology; Bell orders the staff to stop accepting new patients; Conrad and Devon go against the mandate to help a child; Mina and Austin must perform heart surgery.

Chastain is flooded with concertgoers when a stampede at a music festival leaves many in need of doctors; Bell stirs the pot when the hospital's revered orthopedic surgeon demands a better resident.