Chris Grace

The lives of several people, including some who share the same birthday, prove to be connected in surprising ways.

As Jack, Rebecca and the three kids make their way to Rebecca's parents' house for their traditional Thanksgiving holiday, an unforeseen detour occurs.

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.

Glenn spirals when Kelly requests to transfer to a new store. Meanwhile, Cheyenne's attempts to organise a carpool are unsuccessful. Plus, Jonah and Amy step up their attempts to hide their relationship.

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, while Cheyenne gives Marcus a tattoo.

Dina agrees to take the heat when corporate forces Amy to cut the staff hours. Plus, the gang play laser tag with the new security scanners. Later, Mateo makes a startling discovery about Marcus.