Sheldon Best

As the firm deals with an internal legal crisis, Alicia tries to hold onto their biggest client; Diane plots her move.

The Machine identifies a teenager whose brother was just murdered, as the next POI. Meanwhile, Finch grows concerned that The Machine might be discovered.

Flashbacks reveal how the group coped with the loss of their loved ones after the disappearance of Flight 828. Ben tries to escape the voice in his mind by going on an adventure with Cal, and Michaela struggles with her feelings for Jared.

Michaela and Saanvi have a similar vision, but it takes them some trial, error and teamwork to heed the call. Jared takes the fall for Michaela's misstep at work, and Ben comes face-to-face with the man who replaced him.