We meet the vets and the nursing staff who have welcomed Fern into their practice as husband-and-wife team Andy and Amy Valenzia - and Dr James Greenwood - open their appointment book and give us an insider's view of what it takes to keep our fur babies well and healthy.

Fern meets Lotta, a German Shorthaired Pointer puppy who has bitten off more than she can chew and helps vet James with Badger, a handsome but nervous moggie who is in for a routine vaccination.

The vets investigate why a senior cat is out of sorts, Rusty the Labrador's lost appetite puzzles vet James, a Boston Terrier is undergoing some vital high-tech eye treatment and a specialist hydrotherapy clinic aids two dogs' mobility.

Fern meets Bailey, a lovable senior Labrador with a puzzling limp, and scrubs up for surgery with skilled veterinary surgeon Andy, who is performing a laparoscopic keyhole spay operation on exuberant Hungarian Vizsla Etty.

Fern Britton helps out once more at The Grove Vets in Bristol, where patients include a rescue cat with diabetes and a King Charles Spaniel who needs a lump removed. And James neuters a dog called Barney who has been rescued from Macedonia.

Vet James is concerned about British Shorthair cat Nico as he has a limp, Fern meets cocker spaniel Nya as she enters the surgery for a scan on a potentially cancerous lump, and vet Amy performs a delicate operation on Border terrier Dobby.