The hotel is reopened after the pandemic. Sean and Michael look after guests staying in the new 16,000 pounds per night Royal Suite by Gucci. Gordon Ramsay opens a new restaurant.

The Savoy hotel... its very name is synonymous with glamour and exclusivity, but what really goes on behind those famous revolving doors? In this brand-new series, we get unprecedented access to all areas of this iconic establishment and a fascinating glimpse into the lives of those lucky enough to afford this slice of glamour and those who serve them.

The Savoy team is gearing up for the re-opening of its world-famous American bar, the oldest cocktail bar in London, with a new menu and an updated look.

With the pressure on to deliver to guests' high expectations, Sean puts some of the newer members of his butler team through their paces as he tries to bring everyone up to 'Savoy standards'. Events Sales Director Jamie is run off his feet looking after a backlog of postponed weddings. Will love be in the air, or will he face the wrath of a bridezilla?

As early as November, the staff begin to prepare for Christmas. They transform the hotel into a fairyland, all to give guests the five-star experience they paid for.