A high school boy that loves small, cute things starts working at a family restaurant called Wagnaria.

Kyoko orders Sota and Inami to break the ice and help each other out with their respective personality flaws.

The Branch Manager, Otoo, returns to Wagnaria for the first time in a while; everyone rejoices at the wide variety of souvenirs he brings back, except for one vengeful nemesis.

Intrigued by Soma's rich personality and knowledge about everyone, Sota soon learns all about his dangerous methods of negotiation.

Sota takes a day off work to take care of his younger sister, Nazuna, while she is sick in bed; in order to make up for his absence, everyone else jumps in to juggle Wagnaria's hectic tasks.

The Takanashis live in a typical home in Hokkaido, but beneath the shell of a regular household lies a cruel hierarchy of power.