Chris Grace

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, while Cheyenne gives Marcus a tattoo.

Corporate tries to win over employees with treats, causing problems between Amy and Jonah. Meanwhile, everyone has to band together to save one of their own when the company's tactics grow more extreme.

As part of a new objective, the staff are asked to rush all purchases straight to customers' cars. Plus, Garrett is impressed by a visitor's high-tech purchase.

Amy worries people are making fun of her and resorts to spying on them through the store's security system. Plus, Dina hunts for an unsanctioned Easter bunny and Glenn preps for his church's play.

Amy and Jonah help Mateo's toy drive in an attempt to make him look good ahead of his immigration hearing. Elsewhere, Jerry and Sandra ask Glenn to officiate their wedding.