Mary Shaw

Bell grows frustrated when Conrad's dad and new chairman of the board requests Conrad's input in his discussions about hospital expenses. A sharp and sophisticated medical device representative tries to promote her costly products.

A blackout requires staff to treat patients without technology, so Bell orders the staff to stop accepting new patients. Conrad and Devon go against the mandate to help a child, and Mina and Austin must perform heart surgery.

When drug trial patients start suffering life threatening side effects, Nic fears that her sister Jessie may be in danger. Nic and Conrad try to convince Bell that the trials are not worth the risk. Devon uses Julian to test a product he's designed.