Denise Pillott

Max and Bloom are shocked when a deadly ambulance crash reveals a dangerous plan; Fuentes pressures Iggy to take on patients; Sharpe realizes her cost-cutting has adversely affected her department; Reynolds, Baptiste and Malvo try to reach an accord.

Max goes head-to-head with hospital administration when he comes up with a new plan for patients without insurance; Iggy struggles with an accusation brought against him; Sharpe navigates her role as deputy medical director.

Max, Bloom and Reynolds recount a patient's past encounter that could throw them into a massive lawsuit; Iggy confronts a local middle school about its teaching policies; Kapoor lets his superstitions take over.

Max becomes overly invested in a patient's cancer treatment as his own comes to a crossroads; Reynolds celebrates his birthday with some help from the hospital; Kapoor grapples with a case that hits close to home.

As the team gathers to mourn the loss of someone dear, Max and Helen realize the extent to which New Amsterdam has changed since they left; Bloom struggles with a big decision; Reynolds decides to take his concerns for his patients to a new level.