People spend billions annually on beauty treatments - from plastic surgery to hair appointments at the salon - because they want to look better and improve their body. The treatments usually have the intended result, but what happens when something goes wrong? That's when `Last Chance Salon' takes over. The programme features experts from the cosmetics industry trying to help people who have fallen victim to dodgy practitioners' handiwork. In each episode, consultants meet five patients who have endured beauty mishaps, dispense advice to the patients and refer them to specialists who could help fix their botched treatments. Viewers also get involved with the show by receiving guidance on how to avoid catastrophic procedures and contributing their personal anecdotes about beauty treatments that didn't go well. Contributors also have the chance to have their botched procedures fixed.