Jonah (Ben Feldman) begins his first day on the job at big-box store Cloud 9 and immediately starts a rocky relationship with floor supervisor Amy (America Ferrera) when he comes off as elitist and mistakenly marks appliances for only a quarter. He is also the romantic target of aggressive assistant manager Dina (Lauren Ash), whose bible is the employee code of conduct. Pregnant Cheyenne (Nichole Bloom) shares a memorable moment with her boyfriend, Bo (guest star Johnny Pemberton). Mark McKinney, Colton Dunn and Nico Santos also star.
A reporter (Eliza Coupe) is supposed to be writing a piece on the store, but focuses more on Jonah; Garrett tries to avoid being photographed; Cheyenne asks her boyfriend to write a corporate jingle.
Jonah offers to help when Cloud 9 is flooded with people who want the flu shot, leading to his most stressful day yet; Amy and Carmen are asked to put on sombreros and hand out salsa samples.
Everyone becomes obsessed with a mannequin that looks exactly like Jonah; Cheyenne considers putting her baby up for adoption; Glenn and Dina get into an argument about parenting.
When Amy's daughter, Emma, is without a babysitter for the day, Amy must defy store policy and secretively bring her to work; Cheyenne and Mateo get into a fight over a couch; Dina tracks a shoplifter.
Amy feels competitive when Glenn publicly congratulates Jonah on his superb test results; Cloud 9 employees are on their best behavior in anticipation of a secret shopper.
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