After hiring the new crew for the hotel, Gordon Ramsay and Mary Portas throw their teams straight in to the deep end on their first day of training.

After a series of tests designed to test the skills of the new employees at the hotel, their future hinges on whether or not they sink or swim.

It's day three at the hotel and Mary is pleased to hear that her team is in charge; Emily continues to show off and is promoted, leading to conflicts with Tom.

An unexpected wedding at the hotel creates tension for the staff.

The hotel tries to raise as much money for charities as possible.