The team must decide whether to trust a prisoner who warns them about a dangerous plot. Zapata is caught between the FBI and the CIA. Roman and Crawford butt heads over how to handle a volatile situation.
Max creates chaos when he volunteers New Amsterdam to take over for a short-staffed neighbouring hospital. Frome has a crisis of conscience about the funding for a hospital garden. An eager resident learns a secret about Bloom.
Max avoids coming to terms with his diagnosis, instead focusing on the hospital and his wife's condition. Frome and Kapoor take a school district to New Amsterdam's in-hospital court over a young boy's extensive psychiatric medication.
Bloom treats an inmate from Rikers who is in a difficult position. Max gives a wealthy donor something to think about when he shows her the hospital. Reynolds begins to build his department. Sharpe battles skepticism from potential patients.
When Kapoor introduces a patient to Iggy's PTSD group, a creative treatment plan causes turmoil; Sharpe discovers a long-kept secret regarding a patient that leads to trouble for Max and the board.