Chiquita Fuller

A series of ransomware threats leads to emergencies for the 118, including a helicopter crash at a hospital and an air traffic control tower system failure. Meanwhile, the case of the realtor serial rapist goes to trial.

Maddie fears for herself and her co-workers when the call centre is taken hostage. Meanwhile, Buck, Chim, and Athena work together to find out what's really going on with dispatch.

A wedding proposal tragically intersects with a bank robbery; a bride is literally stuck on her way to the altar; Athena talks a victim through her grief; Buck finds a surprise visitor on his doorstep.

Members of the 118 attempt to rescue a wellness retreat guru after his followers turn on him; an emergency call at an upscale hair salon; Maddie contemplates returning to work, Eddie and May make decisions about their future.

The 118 race to rescue two roommates desperately trying to find a needle in a haystack at a landfill, and help a woman whose nightmare dream suddenly becomes a painful reality; Athena and Maddie team up to find a missing boy in a crowded mall.

When the Hollywood Reservoir dam breaks, Bobby and the 118 race into action to save passengers on a city bus that has crashed into a building several stories in the air; the team adjusts to life as first responders during the pandemic.