Conner Marx

The BAU investigates when three employees are killed in what appears to be a shooting by a complex drone in Silicon Valley.

Max and Sharpe wake up to a new, more personal dynamic. Iggy calls upon an old contact to help with an explosive situation. Bloom begins a tricky dynamic with her new ED residents and Reynolds finds himself in an awkward position with Dr. Baptiste and Dr. Lyn Malvo.

Bloom, Iggy and Reynolds rally around Max as he deals with the fallout from Helen's decision. Bloom gives extra space to Leyla but she's in for a surprise. Reynolds and Wilder help a terminal patient realise his dream. Iggy has a breakthrough with a challenging patient.

Max and Sharpe go public with their relationship at the hospital. The team struggles to keep a handle on an overcrowded and understaffed ICU and everyone must pitch in. Iggy's overly critical feedback alienates his residents.

Everyone's story reaches a surprising yet inevitable conclusion.

When an elder care facility shuts down, New Amsterdam is forced to intake many new patients. Max struggles with his decision to head back to London. Reynolds takes his personal frustrations out on his department with near disastrous results.