Bella Ivory

Alex is torn between her daughter's school play and an "all-hands" situation in the Emergency Department; Joyce spends the hospital's limited funds on a fancy mammography machine; Matt's first day as a nurse isn't going as he'd hoped.

Joyce pushes the staff to upsell patients on hospital procedures, kicking off some fierce competition and a case of mistaken identity; Bruce and Ron try to play plumber for a day.

Ron's bedside manner earns him a complaint from a frustrated patient; Alex insists an unflattering online review was not about her; Bruce confronts his high-school bully.

A storm causes chaos in the Emergency Department; Alex is torn between an obligation to her husband and her co-workers' needs; Joyce goes on a spending spree with found money.