Sean Kleier

Maddie fears for herself and her co-workers when the call center is taken hostage.

The 118 fights an apartment building blaze and attempts a daring rescue of a blind woman trapped inside; Athena discovers a potentially sinister crime; Hen performs a risky medical procedure after an accident at a televised cooking show.

The 118 responds to a viral stunt gone haywire, a disaster at a couple's fishing trip and an epic first date fail; Athena investigates a woman who doesn't remember being shot in the head; Eddie must have a difficult conversation with Christopher.

Newly-appointed Secretary Of State Elizabeth McCord is immediately faced with a maelstrom of complex political challenges, and an international hostage situation is her top priority. Meanwhile at home, Elizabeth questions whether she did the right thing by taking this job, as her children are finding it difficult to adjust to their new schools.

When an acerbic female stand-up comic is assaulted by a fellow comic, she uses her platform to try the case in the court of public opinion.