S1, E1: When Dr. Jack Gallagher arrives for his first day as Director of Psychiatric Services at Los Angeles' Wharton Memorial Hospital, his unique style is evident from the start as he employs an unusual tactic to gain a delusional patient's trust. Meanwhile, Jack must reconcile his effective, yet highly unorthodox treatment methods with not only his new colleagues but also his conservative boss, hospital administrator Nora Skoff, a woman with whom he shares a romantic past.