시즌 1, 에피소드 1: Nine-year-old Taylor McTuttle has reached a crossroads. Does he believe Santa Claus really knows who is naughty or nice? Does he even believe in Santa Claus anymore? "An Elf's Story" is the enchanting tale of Chippey, the young scout elf who is assigned by Santa to restore Taylor’s belief in Christmas magic. However, when Taylor breaks the number one Elf on the Shelf rule (proclaiming he doesn’t believe in Santa), Chippey loses his Christmas magic, the entire McTuttle family loses its scout elf, and Christmas is put into turmoil. Through the power of love and forgiveness, Taylor and Chippy learn that true belief cannot be taught. Destined to be a beloved family Christmas classic, "An Elf’s Story" is filled with fun, music and the timeless message that Christmas is something we carry in our hearts.