Heather Kosik

On Michael's first day as Chief of Internal Medicine, Joan arrives at the hospital as a patient in dire straits. Amy, determined to save her, clashes repeatedly with Richard over Joan's treatment plan. Meanwhile, Gina makes a nearly impossible medical decision for a young patient and Liz fights for her allegations against Richard to be taken seriously.

After a tragic accident, one of Joan's oldest friends is rushed to Minneapolis to be treated by her, forcing Amy to confront her about her illness. Richard and TJ find themselves at odds when they treat a tech bro who thrives on pushing boundaries. Michael tries to pick up the pieces in the wake of his fractured marriage.