Mark Benninghofen

Much to his chagrin, Frasier becomes a local hero after he physically assaults a rude customer at Cafe Nervosa.

Drew inadvertently ruins Lisa's marriage engagement. Oswald and Lewis work as elves with the store's drunken Santa Claus.

Julia Adams comes to Dr. Sloan for a check up, she seems a little anxious. At the same time a man comes running through the hospital, bumping into people, cutting through off limit areas of the hospital and in one highly restricted lab, knocks over and breaks a test tube.

Dr. Sloan questions old friend and newspaper baron, Barclay, about the security company. Barclay says that the newspaper has always used this particular company for security and that he has made many futile offers to buy the company from Johnny McNamara.