Sean Mann

Joyce pushes the staff to upsell patients on hospital procedures, kicking off some fierce competition and a case of mistaken identity.

Now that he’s officially back at the precinct and desperate to solve a real case, Jake finds a loophole to get out of his temporarily designated desk duty. Unfortunately, that loophole rests on his ability to pass an official evaluation performed by Holt. While Charles provides Jake with moral support, Terry and Amy help Rosa, who believes Pimento may be cheating on her.