After returning from management training, Todd Dempsy has to relocate to India, where he meets an eclectic new group of employees.

Employee evaluations cause the staff to worry about job security; Todd is told to fire an employee.

Todd encourages Charlie to ask Tonya out; Madhuri turns one of her co-workers into an ally.

When a box of risque novelty items arrives at the call centre, Todd notices some staff members seem uncomfortable; an employee files a sexual harassment complaint against Todd.

Todd attempts to explain Halloween to his co-workers; Tonya makes a pass at Todd during a costume party.