New recruit Ben Warren has to get used to the fact that emergencies at the fire department are different than in the hospital; events at an apartment fire leave the future of the station's leadership in jeopardy.

With the absence of Captain Pruitt, Andy and Jack try to navigate how to work together; a car accident puts the crew's lives at risk.

Jack begins his first shift as co-captain and continues to butt heads with Andy; Pruitt has a difficult time following doctor's orders, and winds up back at the station to take on administrative duties.

Andy and Jack find themselves in disagreement over spending decisions at the station; the firefighters respond to a structure fire at a brand-new bed-and- breakfast.

Miranda Bailey visits Ben at work, meeting his new co-workers for the first time; the team respond to a motor vehicle accident involving an electrical danger; Andy and Maya are paired up to go on their first stakeout.

Andy, Jack and 18 other candidates take the captaincy drill test; Travis serves as acting captain while Andy and Jack are away for the day; Ben confronts Vic about her fears.