Onika Day

When Daniel Showalter, a former disgruntled telemarketer, returns to his old workplace with a shotgun, Fisher & Diaz get two funerals: one for Showalter's victim as well as Showalter himself, who committed suicide. This results in some issues at the funeral home.

The search for a missing witness leads Fin and Kat down a dangerous path; Chief McGrath puts pressure on Garland and Benson to get a conviction.

When a history-making blizzard hits New York, Max and his staff must work together to keep their patients safe with little resources, even if it means taking to the streets of the city and braving the storm.