Conrad's plans for a heart transplant patient are derailed; Conrad risks his job to rectify the situation; after a file goes missing, Nic grows suspicious of one of the doctors.
March 19, 2018. Family Affair. Nic and Conrad decide to admit a homeless Jane Doe. Devon and Irving care for a male escort who offers surprisingly good advice.
A blackout requires the staff to treat their patients without the help of any technology; Bell orders the staff to stop accepting new patients; Conrad and Devon go against the mandate to help a child; Mina and Austin must perform heart surgery.
Bell grows frustrated when Conrad's dad and new chairman of the board requests Conrad's input in his discussions about hospital expenses; a sharp and sophisticated medical device representative tries to promote her costly products.
Devon's doubts about his relationship reach a peak as his friends and family gather for his big wedding day.