Today we go behind the scenes at the world’s smiliest airport. We meet Thailand’s happiest Immigration Officer, Capt. Jack, and the laughing Doctor who has his patients in stitches. But not everyone?s smiling... Melody’s lost her passport and Matt?s stranded at Tourist Police HQ. Backpacker John checks in to the airport medical centre after his round-Asia trip hits the skids; and will Scotsman Paul make it to the gate after his big night out in Departures? It’s just another day at the Airport of Smiles. Please note this version may differ slightly from the UKTX version.

It?s the eve of the annual airport awards and the staff are being extra-specially nice. Everyone wants to win the coveted award for customer service, especially Bay in VAT Refunds. But not everyone?s impressed by the customer care they?re getting. Cosmos and Harry can?t get a flight back to London and Aussie teenager Will is left high and dry after a night out in Bangkok. Staff at the medical centre rally round when a British backpacker almost loses his foot, and we meet the airport doctor who?s so popular he?s got his own fan club. Please note this version may differ slightly from the UKTX version.

With its helpful staff, and word-class signage, Bangkok Airport prides itself on being one of the most tourist-friendly airports in the world. But not today? All hell breaks loose at Police HQ when Louise loses her daughter. Customs Officers Poppy and Pu hit a language barrier when Elena from Russia tries to bring in her cat. There?s queue jumping in Immigration till no-nonsense officer Captain A leads a crackdown. A Cambodian Monk loses his sister, a Geordie loses his juggling sticks and everyone?s feeling lost in translation. Please note this version may differ slightly from the UKTX version.

Love is in the air Bangkok Airport as staff celebrate Valentines Day, one of the biggest dates in the Thai calendar. Romance blossoms for Immigration Officers Bert and Nat, while loved up Capt. Jack is still glowing after his recent nuptials. British teacher Nathan introduces his new boyfriend to his parents and a distraught Swiss traveller is stood up by his Internet girlfriend. Justin jets in from Australia for cosmetic surgery - will a nip and tuck help him land the girl of his dreams? And tourist ambassador Sornrawee is spreading the love with free hugs for passengers. Please note this version may differ slightly from the UKTX version.

Each year millions of visitors flood into Bangkok Airport.But what happens when you can?t get out? Darren from London loses his passport and is stuck in Bangkok. A panic attack grounds Aussie traveller Sarah in Departures. Army vet John is desperate to get home after losing his passport, money and plane ticket, and Atul from India falls ill at the airport and is detained by the tourist police. Please note this version may differ slightly from the UKTX version.

There?s trouble brewing at the airport of smiles.As anti government protesters take to the streets, the airport grinds to a halt. Capt. Jack, Immigration?s happiest officer, has stopped smiling. A Full Moon Party goes horribly wrong for two young Britpackers. The English Thai Boxing team touches down and they?re spoiling for a fight. And it all kicks off at tourist police HQ when a traveller tries to strangle an officer. Please note this version may differ slightly from the UKTX version.