
Business interventions on TV feature restaurants, bars, gyms -- and now resorts: In "Resort Rescue," New Zealand-born hospitality consultant Shane Green uses hidden cameras to reveal poor service, unruly guests, hostile employees, and dysfunctional management at hotels/resorts in the U.S. Showing results to owners, Green discusses issues with them, then he creates a plan to convert a failing operation to a top enterprise. In addition to familiar hotels, Green's clients include BMW, the NBA, Siemens, and Christie's Auction House.